I WANT TO PLAY A PART!
Volunteer with the American Marketing Association ? DC Chapter today!
You must be an AMADC member to volunteer!
Not a member yet? Go to amadc.org/membership or call (800) AMA-1150 and join today.
Welcome to the Volunteer Program for the American Marketing Association Washington DC Chapter. Volunteers like you are a vital part of all aspects of the chapter’s work, and we greatly appreciate your willingness to donate your valuable time. This agreement details what AMADC offers in return for your volunteer service, as well as the policies and procedures that guide our volunteer efforts.
Please read the following provisions carefully, and submit this form to indicate your acceptance of these terms. If you have questions or concerns, or do not understand any part of this agreement, please contact us at firstname.lastname@example.org or 703.683.4883. The AMADC staff and Executive Committee would be happy to answer any questions you have.
We look forward to working with you!
DEFINITION OF “VOLUNTEER”
A "volunteer" is anyone who, without compensation or expectation of compensation beyond reasonable reimbursement for approved expenses, performs a task at the direction of and on behalf of the chapter. A "volunteer" must be active member of headquarters and chapter prior to performance of the task. Volunteers are not considered "employees" of the chapter.
As a volunteer, you will receive the following benefits in appreciation for your service to the chapter: Please note that the scope and nature of these benefits may change from time to time. You must get prior approval before receiving discount.
- Discounted admission to most of AMADC signature and special events where you are assisting the chapter
- Complimentary admission to up to (2) two programming events per year for as long as you are an actively volunteering
REPRESENTING THE CHAPTER
Volunteers are asked to not contact organizations or individuals on behalf of AMADC unless requested to do by the committee chair, or as required to fulfill the core functions of their volunteer position. Before making any statement which might affect or obligate the chapter, volunteers should seek prior consultation and approval from their committee chair, the VP of MarComm or the sitting President. These actions may include, but are not limited to, public statements to the press, coalition or partnership efforts with other organizations, or any agreements involving contractual or other financial obligations.
AMADC respects the privacy of its members and volunteers. Volunteers are responsible for maintaining the confidentiality of all proprietary or privileged information that obtained while serving as a volunteer. AMADC may take corrective action if a volunteer fails to maintain confidentiality, regardless of whether the failure occurs by accident or by intent.
Volunteers must treat all information they receive, directly or indirectly, relating to AMADC and its members or operations as confidential unless they receive written permission otherwise. The chapter will not release a volunteer's personal information to anyone outside of AMADC or to other volunteers without that volunteer's permission. We may recognize volunteers and their contributions on the AMADC website and may remove any or all of this information for a particular volunteer per that person's request.
CONFLICTS OF INTEREST
AMADC understands and expects that many volunteers will have personal and professional interests in the same areas where the chapter operates. Volunteers are expected to act in the best interests of the chapter by disclosing potential conflicts of interest and by excusing themselves from respective discussions.
Use of any information about AMADC, including membership contact information, intellectual property and other resources for personal financial gain or with the intent to provide the data to the volunteer’s employer, clients or associates is absolutely prohibited and is grounds for corrective action and immediate dismissal from volunteer responsibilities. Theft of AMA member data and/or intellectual property may also result in legal action against the volunteer.
Material produced by volunteers for the chapter, including but not limited to graphics materials, web page designs, narratives, research, compilations, instructional texts becomes the property of AMADC. Volunteers will be recognized and receive credit for these and any other contributions.
Volunteers may need to contact other volunteers, members and external parties with regard to their activities. We expect all such communications to follow commonly accepted principles of etiquette, netiquette, and professional communication. We expect volunteers to use common sense and courtesy when communicating with other members.
If at any point you receive e-mail or other communications that you feel are inappropriate, for any reason, and you believe you have received it in conjunction with your involvement with your volunteer service with the chapter, please notify your committee chair and the sitting President as soon as possible.
ENDING YOUR VOLUNTEER ROLE
You may cease volunteering at any time. We request that you complete any volunteer assignment or make arrangements to transition responsibilities to another volunteer/committee member prior to resigning. You may remain a member after ceasing your volunteer role regardless of your volunteering status. Volunteers who have resigned may return to their original project or to a different project at a later date.
GROUNDS FOR DISMISSAL
Volunteers who do not adhere to the bylaws, policies and procedures governing the chapter or who fail to satisfactorily perform their volunteer assignment are subject to dismissal. The volunteer will have an opportunity to discuss the reasons for possible dismissal with another AMADC representative prior to termination. Possible grounds for dismissal may include, but are not limited to, gross misconduct or insubordination, theft of property or misuse of chapter materials, abuse or mistreatment of members, staff or other volunteers, failure to abide by chapter policies and procedures, and failure to satisfactorily perform assigned duties.
American Marketing Association
Statement of Ethics
The American Marketing Association commits itself to promoting the highest standard of professional ethical norms and values for its members (practitioners, academics and students). Norms are established standards of conduct that are expected and maintained by society and/or professional organizations. Values represent the collective conception of what communities find desirable, important and morally proper. Values also serve as the criteria for evaluating our own personal actions and the actions of others. As marketers, we recognize that we not only serve our organizations but also act as stewards of society in creating, facilitating and executing the transactions that are part of the greater economy. In this role, marketers are expected to embrace the highest professional ethical norms and the ethical values implied by our responsibility toward multiple stakeholders (e.g., customers, employees, investors, peers, channel members, regulators and the host community).
As Marketers, we must:
- Do no harm. This means consciously avoiding harmful actions or omissions by embodying high ethical standards and adhering to all applicable laws and regulations in the choices we make.
- Foster trust in the marketing system. This means striving for good faith and fair dealing so as to contribute toward the efficacy of the exchange process as well as avoiding deception in product design, pricing, communication, and delivery of distribution.
- Embrace ethical values. This means building relationships and enhancing consumer confidence in the integrity of marketing by affirming these core values: honesty, responsibility, fairness, respect, transparency and citizenship.
Honesty - To be forthright in dealings with customers and stakeholders. To this end, we will:
- Strive to be truthful in all situations and at all times.
- Offer products of value that do what we claim in our communications.
- Stand behind our products if they fail to deliver their claimed benefits.
- Honor our explicit and implicit commitments and promises.
Responsibility - To accept the consequences of our marketing decisions and strategies. To this end, we will:
- Strive to serve the needs of customers.
- Avoid using coercion with all stakeholders.
- Acknowledge the social obligations to stakeholders that come with increased marketing and economic power.
- Recognize our special commitments to vulnerable market segments such as children, seniors, the economically impoverished, market illiterates and others who may be substantially disadvantaged.
- Consider environmental stewardship in our decision-making.
Fairness - To balance justly the needs of the buyer with the interests of the seller. To this end, we will:
- Represent products in a clear way in selling, advertising and other forms of communication; this includes the avoidance of false, misleading and deceptive promotion.
- Reject manipulations and sales tactics that harm customer trust.
- Refuse to engage in price fixing, predatory pricing, price gouging or “bait-and-switch” tactics.
- Avoid knowing participation in conflicts of interest.
- Seek to protect the private information of customers, employees and partners.
Respect - To acknowledge the basic human dignity of all stakeholders. To this end, we will:
- Value individual differences and avoid stereotyping customers or depicting demographic groups (e.g., gender, race, sexual orientation) in a negative or dehumanizing way.
- Listen to the needs of customers and make all reasonable efforts to monitor and improve their satisfaction on an ongoing basis.
- Make every effort to understand and respectfully treat buyers, suppliers, intermediaries and distributors from all cultures.
- Acknowledge the contributions of others, such as consultants, employees and coworkers, to marketing endeavors.
- Treat everyone, including our competitors, as we would wish to be treated.
Transparency - To create a spirit of openness in marketing operations. To this end, we will:
- Strive to communicate clearly with all constituencies.
- Accept constructive criticism from customers and other stakeholders.
- Explain and take appropriate action regarding significant product or service risks, component substitutions or other foreseeable eventualities that could affect customers or their perception of the purchase decision.
- Disclose list prices and terms of financing as well as available price deals and adjustments.
Citizenship - To fulfill the economic, legal, philanthropic and societal responsibilities that serve stakeholders. To this end, we will:
- Strive to protect the ecological environment in the execution of marketing campaigns.
- Give back to the community through volunteerism and charitable donations.
- Contribute to the overall betterment of marketing and its reputation.
- Urge supply chain members to ensure that trade is fair for all participants, including producers in developing countries.
We expect AMA members to be courageous and proactive in leading and/or aiding their organizations in the fulfillment of the explicit and implicit promises made to those stakeholders. We recognize that every industry sector and marketing sub-discipline (e.g., marketing research, e-commerce, Internet selling, direct marketing, and advertising) has its own specific ethical issues that require policies and commentary. An array of such codes can be accessed through links on the AMA Web site. Consistent with the principle of subsidiarity (solving issues at the level where the expertise resides), we encourage all such groups to develop and/or refine their industry and discipline-specific codes of ethics to supplement these guiding ethical norms and values.
I understand that as a volunteer for the DC Chapter of the American Marketing Association (AMADC) I have a professional and ethical responsibility to ensure that the organization does the best work possible in pursuit of its goals. I believe in the purpose and the mission of this organization, and I will act responsibly and prudently as its steward for the tasks I own and/or the association assigned me.