Speaker Series
Unleash the Hidden Power of the Social Customer and Grow Your Business
Please join Capitol Communicator and AMADC for a special Social Media Week DC opening day luncheon with Becky Carroll, Fortune 100 social media consultant, author and NBC/TV contributor hosted at the DC headquarters of Ketchum.
The Power of Real-Time Engagement: TV & Beyond
This event will cover social media approaches taken by Discovery Communications in TV and beyond, while inspiring attendees to answer the question; “What new social Media Strategy will you implement this year?"
Best of DC Series- Cause Marketing- Making the Most of Limited Budgets
Nonprofits rely on the generosity of individuals, corporations, and foundations to execute their mission. Our panelists will share unique marketing strategies that increase revenue by reaching potential donors, corporate sponsors, and volunteers- all with limited funds.
Doing Good, Well --Keys to Online Cause Marketing Success
Philanthropy/social marketing expert and author to share insights and best practices for effective Online Cause Marketing.
Discussion Series: Understanding the Mindset of Consumers in the Washington, DC Market—Exploring their Attitudes, Values, and Lifestyles and How They’ve Changed over 10 Years
Washington, DC vs Baltimore: Marketing to Different Markets Close in Distance but Different in Values and Attitudes
Luxury Marketing: Relevance, Brand Integrity and Customer Retention in a Recession
Washington, DC is one of the wealthiest metropolitan areas of the United States. Home to successful business owners, politicians, CEO’s, technology executives, athletes and other wealthy individuals. Luxury hoteliers, retailers, car companies, service companies and others each vie for a slice of the luxury consumer market. Yet, for the past few years the US economy has been in a deep recession. News media outlets have profiled the spending of executives and spending money on luxury goods has been vilified in the media. Yet, luxury retailers still remain. Selling products and services to customers that expect the best and want the best. These customers are not affected by the market and continue to spend on products and services.
Come meet a panel of luxury market executives to discuss how to compete, maintain brand integrity and retain customers in a tough economic climate.
Speaker Series: Social Media Trends for 2011
If one of your New Year’s Resolutions is to up your game in social media then this lively session is for you. Join social media gurus Jonathan Salem Baskin, author of the new book Histories of Social Media and Jennifer Abernethy, America’s Sales Stylist and SHE-EO of the Sales Lounge to learn about the trends in social media and ways that you can increase your presence and enhance and refine the strategies you are already moving forward. Whether you’re just getting started or taking your efforts to the next level, this program will deliver actionable insights and advice from two leading industry experts.
The Empowered Marketing & Customer Organization
In the age of empowerment, individual customers have unprecedented power. Customer-facing organizations, including marketing, sales, and customer service, can't face up to this in a top-down way. Instead they must empower their own staff to solve customer problems and create technology solutions that make customer connections. In this talk, Josh Bernoff describes a new framework for customer outreach.
Riding the Wave of Customer Experience: Using Service as a Word of Mouth Management System
Do you know what the "proven" six concepts are that will help your organization manage word of mouth?
Speaker Series program: The Future of the Web - Social Marketing ROI
Just a few years ago, Facebook was a tool for college students and teenagers. Now businesses and consultants use Facebook to sell products and services.
Businesses, associations and government agencies are now on Twitter – some have 1000's of followers. How does that relate to additional sales or affect the businesses bottom line?
Come out and meet national and local social marketing experts as they discuss the future of the web. It is social marketing? How does that affect marketing professionals? How does it affect ROI? It is measurable?



